Simple & Hassle-Free Returns
At Aquamarine, we keep things straightforward.
✔ 14-day returns on all eligible items
✔ Full refund on unused products
✔ Free returns on faulty or incorrect items
✔ Quick and easy process
Your Right to Cancel
You have the right to cancel your order within 14 days of receiving your goods, without giving any reason.
After notifying us, you have a further 14 days to return the items.
To qualify for a return:
Products must be unused
Returned in original, undamaged packaging
In a resaleable condition
Once received and inspected, we will issue a full refund, including the original standard delivery cost.
Return shipping costs are the responsibility of the customer, unless the return is due to our error.
Faulty or Incorrect Items
If something isn’t right — we’ll fix it.
If you receive:
A faulty item
A damaged product
The wrong item
Please contact us as soon as possible:
We will arrange a free return and resolve the issue quickly.
Clothing – Size Exchanges
Ordered the wrong size? No problem.
Returns accepted within 14 days of delivery
Items must be unworn and in original condition
Once returned, we will process a refund, and you can reorder the correct size via the webshop.
How to Return Your Order
1. Prepare Your Parcel
Securely pack your items and include:
Your name
Order number
Reason for return
2. Send Your Parcel
Use a courier of your choice (GLS, DHL, FedEx, etc.)
3. Keep Proof of Postage
Please keep your receipt or tracking number as proof of return.
Return Address
Aquamarine – Returns Department
1106 Budapest
Keresztúri út 108/C
Hungary
Non-Returnable Items
The following items cannot be returned:
Fresh or perishable goods (e.g. freezer baits, prepared particles)
Important Information
Refunds are processed after inspection of returned goods
We reserve the right to refuse returns that do not meet the conditions above